Contact Us

Feel free to reach out to us with any questions or suggestions.

Email Support

Send us an email and we will get back to you soon.

support@lumina-ai.com

Business Hours

Monday - Friday

9:00 - 18:00 (UTC+8)

We will respond to your email within 1-2 business days.

Common Questions

Q: Can I get a refund for credits?

Credits are non-refundable, but failed generations will automatically refund credits.

Q: Are my photos safe?

We take privacy seriously. Original photos are automatically deleted after a certain number of days, and you can delete them manually anytime.

Thank you for your support!